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Graphic Era Labs

Terms & Conditions

Please review the basic terms that apply to bookings, reports, and home collection requests.

Overview

These terms help clarify booking, scheduling, payment, cancellation, and report-delivery expectations.

Booking & Payments

  • Bookings are subject to test availability, serviceable areas, and successful confirmation.
  • Prices and package details may vary based on updates and applicable offers.

Scheduling & Reports

  • Home collection slots depend on location and operational availability.
  • Report timelines vary by test and may change for specialised investigations.

Patient Responsibility

  • Patients should provide accurate personal, contact, and clinical information during booking.
  • Preparation instructions should be followed for valid sample collection and reporting.