Terms & Conditions
Please review the basic terms that apply to bookings, reports, and home collection requests.
Overview
These terms help clarify booking, scheduling, payment, cancellation, and report-delivery expectations.
Booking & Payments
- Bookings are subject to test availability, serviceable areas, and successful confirmation.
- Prices and package details may vary based on updates and applicable offers.
Scheduling & Reports
- Home collection slots depend on location and operational availability.
- Report timelines vary by test and may change for specialised investigations.
Patient Responsibility
- Patients should provide accurate personal, contact, and clinical information during booking.
- Preparation instructions should be followed for valid sample collection and reporting.