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FAQs

Answers to common questions about tests, bookings, reports, and home collection.

How do I book a test online?

Choose a package or test, click Book Now, login with your mobile number, and continue through checkout.

Can I schedule a home sample collection?

Yes. You can choose home collection during checkout and select your preferred address, date, and time.

How do I download my report?

Use the Report Portal and login with your mobile number to view and download reports linked to your account.

What if I need help choosing the right test?

You can contact our support team or use the Need Help section to get guidance from our team.